We make every effort to provide adequate product information to assist you in your purchase decision. However, if you are unhappy with your purchase, you may return the item, in it’s original condition and with tags intact, within 30 days, for a credit or exchange.

Methods of Refund

Returns/Exchanges may be sent to:
Please send via UPS to:  Village Tack, P.O. Box 173, 100 Plaza Drive, Atlasburg, PA 15004
Or send USPS insured mail to: Village Tack, P.O. Box 173, 100 Plaza Drive, Atlasburg, PA 15004

Include a note or letter containing the following information:

• Name and address in which the original order was placed under.
• Daytime phone number where someone can be reached if there is a question with the return.
• List of item(s) being returned.
• Action to be taken: return or exchange.
• List of Replacement items, including sizes, colors, and/or any other options needed

Please allow a minimum of  7-10 business days for us to receive and process your return or exchange. Adjustments to credit cards will be seen within two credit card statements.

We will not accept any packages that are shipped COD. Village Tack will not accept returns of altered or custom merchandise, books, or videos. Village Tack will not accept returns of any items that have been worn or undergone any form of cleaning process. Please try on all clothing before washing or dry cleaning. Also, boots should be tried on only on carpet, as scuffed soled boots cannot be returned.

In most circumstances, our customer is responsible for shipping charges to and from our store. Exchanged items are shipped back to our customers, standard shipping, free of charge.